News

NEWS

RETURN OF SEASONAL RENTAL EQUIPMENT AND LOCKER ACCESS TO PICK UP PERSONAL BELONGINGS

4 June 2020

Starting June 9, 2020 until June 18, 2020, it will be possible for all customers who still have rental equipment for the 2019-2020 season to return the equipment from Tuesday to Thursday between 10am and 5pm. It will also be possible for customers to access rental lockers to pick up personal belongings upon appointment only. Please read the following procedures closely:


1- No access to any buildings of Mont Rigaud will be allowed for any reason. No washroom available on site. The only access to the chalet that will be granted will be access to lockers upon appointment;

 

2- For locker access you must make an appointment with us by phone beforehand. No locker access will be granted without an appointment:
             a. Locker access is only for retrieving personal belongings left behind at the end of the season. It is not possible to reserve a locker.
             b. Only one customer at a time and per family will be allowed to access the lockers to pick up personal belongings and will have to be accompanied by a Mont Rigaud employee at all times.

 

3- For return of rental equipment you do not need to advise us of your visit, but we ask that you respect established return hours. Return of rental equipment will be accepted only from June 9 to June 18, 2020, on Tuesdays, Wednesdays and Thursdays between 10am and 5pm.

 

4- Once on site, please follow the «Return of rental equipment and locker access» signs to park in the designated area;

 

5- Wait in your vehicle until a Mont Rigaud employee signals you that he is ready to greet you at the rental shop door;

 

6- Sanitary measures and social distancing measures must be applied at all times.